FrontDesk is a product designed specifically for Retail Travel Agencies to efficiently handle CRM (Customer Relationship Management), increase productivity and reduce the overall cost of communicating with clients.
Frontdesk imports the booking file directly from Galileo, Worldspan or Amadeus to automate documentation.
FrontDesk produces standardised professional documentation, polishing the communication skills of consultants and ensures continuity, i.e. client does not notice when a specific consultant goes on leave
Management can monitor productivity, e.g. how many quotes are converted to bookings, including the elusive verbal quotes and generate other useful reports